We take your data protection very seriously & only gather the information we need to give you the best possible service, as well as the best experience on our website. We DO NOT give any data to third parties for marketing purposes. We do not sell data. We do not share data unless compelled to do so by law.
Who we are
We are GLT & Son Roofing Services Ltd. Our correspondence address is Mr Guto James, 15a, Bronyglyn, Bronwydd, Carmarthen, Carmarthenshire, SA33 6JB. Our website address is: https://gltbuildings.co.uk. You can contact us via our website form, or by emailing firstname.lastname@example.org.
What personal data we collect & why we collect it
We collect the personal information you give us when you complete our online contact form. This includes name, email address, phone number & your query. We collect this information to enable us to contact you to respond to your query. The lawful basis for processing this data is ‘consent’: You have given us clear consent for you to process your personal data for the specific purpose of submitting a query via our website form.
Should you contact us by phone, letter or other contact method, with an enquiry, the same lawful basis of ‘consent’ applies. You have given us clear consent for you to process your personal data for the specific purpose of responding to your query.
We also use the lawful basis of ‘legitimate interest’. We collect your data in order for us to supply you with the information or service you have requested.
What technical data we collect & why we collect it
In order to keep our website well optimised for users, we collect technical data. This may include third party plugins collecting technical data in order to keep their services running optimally. We use Google Analytics in order to optimise user experience on our website. This can include technical data such as the pages you visit, time spend on each page, your general location, browser, etc. Google has its own GDPR information which you can view on Google's website. Our Google Analytics data is stored (on Google Analytics) indefinitely. You can choose not to be tracked by changing your browser settings, for example, going ‘incognito’ or ‘private’, or amending your Cookie settings. Please see the Cookies section below for information about Cookies.
What payment data is collected
Payment is by BACs or cheque, therefore no payment data is stored.
How we store your data & how long we retain your data
Your data is held on email accounts, manual ledgers, computer documents & in a filing cabinet. The data that is kept is used to enable us to provide you with the information, help or service you requested. Data is deleted once your query has been dealt with, unless it is likely that further information will be given in the future, or if it is needed for accounts purposes.
Technical data & website analytical data is kept on Google Analytics & is kept indefinitely.
Who we share your data with
What rights you have over your data
Under the GDPR your rights are as follows:
- the right to be informed
- the right of access
- the right to rectification
- the right to erasure
- the right to restrict processing
- the right to data portability
- the right to object
- the right to withdraw consent
To summarise, you can contact us to see what personal data we store about you & how we use it & store it. You can request for any of your details to be changed or removed. If you would like to implement any of the rights above, please contact us. You can read more about your rights in detail here.
You can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our website is SSL secure (https).
Please contact the Director, Guto James, with any queries, comments or concerns.
Postal address: Mr Guto James, 15a, Bronyglyn, Bronwydd, Carmarthen, Carmarthenshire, SA33 6JB.
Email address: email@example.com
Click here for website contact form.
What data breach procedures we have in place
Should we ever be made aware of a data breach, we will inform all affected people. We will also inform the ICO (Information Commissioner's Office) within the specified 72 hours, if it is likely that there will be a risk to people’s rights & freedoms, for example, if personal data has been stolen or passed on to an unauthorised party.